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Question

Order status


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I placed an order from shop.surfboard.com for a G20 to replace my SBG7580, I screen captured the order #. Credit card was billed, no order confirmation or acknowledgment email received.  Yet a email to rate the product.  No email or phone listed for customer service. How does one check status and track an order?

2 replies

Forum|alt.badge.img+42

Could you please help us with your order number?


Forum|alt.badge.img

Modem received Saturday night. I have yet to receive, order information, shipping status or notification.  


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