Drops internet intermittent
Solved
Svg2482AC
+2- The Many
- 6 replies
Best answer by plemans
Repeating yourself doesn’t help us to help you. Details do.
Just saying it drops tells us nothing.
What drops? Wired? Wireless? 2.4ghz? 5ghz?
Does it say “connected, no internet”? Does it not see the wifi at all? Does it see the wifi but doesn’t connect?
What happens to the led on it?
What did comcast say (their first response is always, It isn’t our line)?
Do you have screensnips of the cable connection page and event logs? That lets us have an idea of how the connection is.
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+41- Juggernaut
- 2236 replies
Wifi drops? wired drops?
All devices drops?
You have to help us out a bit with specific details.
its tough to troubleshoot when you don’t know if you should be troubleshooting the wifi or the connection back to the isp.
+41- Juggernaut
- 2236 replies
- This is the community support forum.
- you still didn’t give us anymore info on whats going on
+2- The Many
- 6 replies
My modem continues to drop the internet after we have talked to Comcast. Why is it dropping our internet?
+41- Juggernaut
- 2236 replies
- Answer
Repeating yourself doesn’t help us to help you. Details do.
Just saying it drops tells us nothing.
What drops? Wired? Wireless? 2.4ghz? 5ghz?
Does it say “connected, no internet”? Does it not see the wifi at all? Does it see the wifi but doesn’t connect?
What happens to the led on it?
What did comcast say (their first response is always, It isn’t our line)?
Do you have screensnips of the cable connection page and event logs? That lets us have an idea of how the connection is.
+2- The Many
- 6 replies
Believe it's 2.4 gh says connected no internet, page your talking about how do we get that?
+41- Juggernaut
- 2236 replies
I’m not going to fight to try and get details from you and I’m doing this for free on my own time.
Maybe you should call in to support or talk with their chat. You’ll get faster responses and details can be clarified quicker.
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