Skip to main content
Solved

Internet behaving very strange sb8200

  • November 3, 2023
  • 1 reply
  • 41 views

Forum|alt.badge.img

If i connect my laptop straight to the modem most pages work, but when I plug my router it stops working

 

Best answer by SURFboard Moderator

Hello ecos66

                       SB8200 is just a cable modem so you will be getting one IP from the internet service provider for after activation and so if your able to access internet from direct connection you can access internet from the router connecting to the same ethernet port on the modem and when you are swapping the device you need to restart modem for a minute because cable modem can read only one MAC address at a time and then connect the router to the modem to access internet from the router. If still you face same issue on the router then we would suggest you to check with your router manufacturer.

View original
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 reply

Forum|alt.badge.img+42

Hello ecos66

                       SB8200 is just a cable modem so you will be getting one IP from the internet service provider for after activation and so if your able to access internet from direct connection you can access internet from the router connecting to the same ethernet port on the modem and when you are swapping the device you need to restart modem for a minute because cable modem can read only one MAC address at a time and then connect the router to the modem to access internet from the router. If still you face same issue on the router then we would suggest you to check with your router manufacturer.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings