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Arris Surfboard SBG6700-AC

  • February 21, 2023
  • 1 reply
  • 108 views
R
The Many
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My modem one day lost connection to the internet.  On my phone it says connected without Internet access.  Xfinity is able to see my modem but my devices (TV, cell phone, computer) are not able to get internet connection.

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    1 reply

    plemans
    Juggernaut
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    • plemansJuggernaut
    • Juggernaut
    • 2275 replies
    • February 22, 2023

    do you have a screensnip of the cable connections page and event logs? 

    Did you try rebooting it? 

    Or factory resetting it? 

    Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

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