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Public IP address SB8200

S
The Many
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I have contact my ISP as I am looking to port forward on my router, after a fair bit of research it turns out I have a private IP address and this needs to be changed to public. When I first contacted my ISP (Optimum) they said it would be no issue to do this, until they discovered I have my own modem and router. They then explained to me that in order to change my IP from private to public I had to contact my modem’s manufacture. 

I cannot see any way to make changes to my ISP, and if my suspicions are right, I am not able to through my modem and it has to be done through my ISP. 

Any help or advice on this would be much appreciated.

Sevenups

Best answer by SURFboard Moderator

 

Hello Sevenups

To check the IP address on modem , please connect modem directly to an ethernet port  laptop/computer and check IPV4 address.

Press windows and letter “R” KEY together , you will see the RUN command and type cmd in the search box and press enter. A black and white window will open where you will type ipconfig and press enter. 

Check IPV4 address, on the Ethernet adapter Ethernet 

If you are connecting MAC  computer , Select the System Preference from “Apple” icon /choose Network and then check the IPV4  address on the Ethernet option .

Do share the IPV4 address . 

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S
Wi-Fi Warriors
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Hello Sevenups

To check the IP address on modem , please connect modem directly to an ethernet port  laptop/computer and check IPV4 address.

Press windows and letter “R” KEY together , you will see the RUN command and type cmd in the search box and press enter. A black and white window will open where you will type ipconfig and press enter. 

Check IPV4 address, on the Ethernet adapter Ethernet 

If you are connecting MAC  computer , Select the System Preference from “Apple” icon /choose Network and then check the IPV4  address on the Ethernet option .

Do share the IPV4 address . 

SURFboard Community Moderator Team
S
The Many
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  • SevenupsThe Many
  • Author
  • The Many
  • 1 reply
  • July 9, 2023

Hey! I’ve set up a static IP with the IPV4 address showing 192.168.86.7

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