I've been trying to talk to someone on the phone or even live chat but neither one exists you keep sending me in circles this is no way to run a business but a good way to get a bad reputation all I want is to get my refund on a SB8200 that I purchased on 5/08/ 24 my order number is 59472 you tell me I can but just try getting it just give me the info I need to return it and I'll be happy, I already see a lot of unhappy people on your community site.
Solved
no correspondence
- The Certified
- 4 replies
Best answer by SURFboard Moderator
We are sorry for the inconvenience caused. Please do reach out to Arris phone support to work on your case further check for Arris.com/consumersupport and also we will look into the order 59472 to do the needful.
This topic has been closed for comments
- Wi-Fi Warriors
- 3655 replies
- Answer
We are sorry for the inconvenience caused. Please do reach out to Arris phone support to work on your case further check for Arris.com/consumersupport and also we will look into the order 59472 to do the needful.
- Wi-Fi Warriors
- 3655 replies
I suggest replying the email that has already been sent to your email address from ARRIS TECHNICAL SUPPORT for further guidance.
- The Certified
- 4 replies
Mission accomplished return label sent modem shipped back waiting on a reply then refund only took 2 months to get this far.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.