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Unable to connect to the Internet - SBG10

P
The Many
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I can not connect to the Internet. It says no Internet 

Best answer by SURFboard Moderator

Since you are not having internet connection, could you let us know the date of purchase for the modem.

Have you activated the modem with your ISP.

If the modem is not activated yet, please follow the steps in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SBG10-First-Time-Installation

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2 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2214 replies
  • October 14, 2023

What device do you have? 

Did you check with the isp?

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
Forum|alt.badge.img+42

Since you are not having internet connection, could you let us know the date of purchase for the modem.

Have you activated the modem with your ISP.

If the modem is not activated yet, please follow the steps in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SBG10-First-Time-Installation

SURFboard Community Moderator Team

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