Modem not maintaining connection and overheating as well warranty is still in effect.
Solved
Warranty S33
Best answer by SURFboard Moderator
Hello charlotte_lynn99
If the modem is overheating we would suggest you to disconnect the modem from the power and keep it a side, please reach out to Arris support team to proceed with warranty claim. please reach out to us on arris.com/consumersupport
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