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Question

No Internet S33 Xfinity

  • December 3, 2023
  • 1 reply
  • 314 views
B
The Many
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Hi, we just got the Modem S33 with Mesh. We did a walkthrough with Xfinity to activate our Modem. They stated on their end that, it is showing we have service. We have a solid blue light, but when try to connect our devices it say connected but with no Internet. 

Please Help!! 

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1 reply

S
Wi-Fi Warriors
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S33 is just a cable modem so your setup will be modem LAN to router WAN and even if the modem has 2 ethernet port at the back of the modem you can access internet only from port 1 and make sure you can able to access internet from the modem. Then try the setup again and check for internet.

SURFboard Community Moderator Team
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