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S33 not working, loud noise, orange light

  • September 30, 2024
  • 2 replies
  • 166 views
M
The Many
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S33 not working at all, done everything. Has a high pitched noise with solid orange light. Still under warranty but phone and chat support are not available when I check, what do I do? Thanks

Best answer by SURFboard Moderator

Regarding high pitch noise issue on the modem, I request you to visit www.arris.com/consumersupport for further assistance.

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2 replies

N
Rockstar!
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  • NetopiaRockstar!
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  • 271 replies
  • October 1, 2024

Another user reported the same issue.  You’ll need to reach out to support, the link is in this post.

 

https://community.surfboard.com/s33-s34-60/s33-orange-and-white-light-and-intermittent-internet-connection-with-high-pitch-noise-3886

 

Current Setup: Sonic Fiber > G54
S
Wi-Fi Warriors
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Regarding high pitch noise issue on the modem, I request you to visit www.arris.com/consumersupport for further assistance.

SURFboard Community Moderator Team

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