I placed an order from the official store and the only email I got from ARRIS was an email asking me to review the S33 modem I haven’t even received. I don’t have an order number or a way to track the shipment. Is there some type of customer service I can contact to ask about the status of my order? surfboard.com/support just 404s.
Solved
I ordered an S33 from shop.surfboard.com but received no email about order
- The Many
- 1 reply
Best answer by SURFboard Moderator
Regarding your order status, to get in touch with technical support, please visit www.arris.com/consumersupport
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- Wi-Fi Warriors
- 3583 replies
- Answer
Regarding your order status, to get in touch with technical support, please visit www.arris.com/consumersupport
- The Many
- 1 reply
Except you can’t contact customer support without a warranty, which you need the product for. Either way, it arrived shortly after I made this post. It would be nice to receive a receipt email at the very least.
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