I am beyond frustrated here. To preface, I have the worst ISP possible - Zito Media. I honestly feel like Zito is the culprit but they refuse to provide any useful information. I own this modem and intentionally bought it so I could drop the rental Zito modem. I want to access the web manager to alter settings as needed. However, I cannot get into my modems manager. 192.168.100.1 just gives me a “hmm...can’t reach this page” message. Ipconfig tells me my default gateway is 192.168.4.1 (which doesn’t work either of course). I tried to reset the modem and for a very brief 2 minutes I was able to get into the manager but as soon as it reconnected to my ISP the manager connection terminated and displayed the “hmm...can’t reach this page” message again. Please help!
Arris S34 Web Manager Locked Out
- The Many
Best answer by SURFboard Moderator
We apologize for the inconvenience caused as
Once connected, check the Default Gateway address. It should be 192.168.100.1 If this is the case, you will be able to access the interface page (GUI) without needing the workaround.
If the Default Gateway is different from 192.168.100.1, please proceed with the workaround method.
- Wi-Fi Warriors
- 3608 replies
- Answer
We apologize for the inconvenience caused as
Once connected, check the Default Gateway address. It should be 192.168.100.1 If this is the case, you will be able to access the interface page (GUI) without needing the workaround.
If the Default Gateway is different from 192.168.100.1, please proceed with the workaround method.
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