When at 2.5 it’s averaging about 27 5G about 400. Hardwired 900. So I know I’ve got a strong signal. Yes, I’ve rebooted. And it helps.. for about 20 minutes. What can I do?
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- Wi-Fi Warriors
- 4091 replies
Could you please provide us with the name of your internet service provider and the details of your current speed plan?
Also, are you experiencing the speed drops only over Wi-Fi, or do they occur on wired (Ethernet) connections as well?
If the issue is limited to Wi-Fi, is it affecting just one specific device or all devices connected to the Wi-Fi network?
+1- The Many
- 5 replies
Optimum
no speed drops on Ethernet
all devices on WiFi are experiencing this slow down
+1- The Many
- 5 replies
Hello? Anyone out there?
should I just take this back and get a Nighthawk?
+1- The Many
- 5 replies
I guess you answered my question. Horrible, read NO, customer service. No support at all.
I am returning first thing tomorrow.
- Wi-Fi Warriors
- 4091 replies
We apologize for the inconvenience. It appears the issue is related to your Wi-Fi connection. We recommend placing the gateway in an open area and at a higher elevation to help minimize Wi-Fi interference.
Could you please confirm the internet speed plan you’re currently subscribed to?
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