I’ve followed the instructions to factory reset the modem several times but the event log doesn’t clear. Is there anything I can do?
Solved
SB8200 event log wont clear
- The Many
Best answer by SURFboard Moderator
If you are experiencing an error in the event log, I suggest you to contact the internet service provider for further assistance.
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+41- Juggernaut
How do you know?
when it boots up, it’ll have items in the logs.
What issue are you having that you need them cleared?
- The Many
My neighbors were generating excess noise on my cable line and it caused a bunch of errors in my event log. Since then, my modem is failing to connect and keeps cycling. I’ve followed all troubleshooting steps several times. When I login to the web interface for the modem I can still see the errors in the event log.
- Wi-Fi Warriors
If you are experiencing an error in the event log, I suggest you to contact the internet service provider for further assistance.
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