I try to log in to my G34 router via the browser GUI settings and it says the certificate is not valid in any browser used, Chrome, Firefox.
I was able to log in in December 2023, but have been unable to since.
I have updated all browsers but to no avail.
Best answer by SURFboard Moderator
In this case we would suggest you to perform hard reset on the modem. But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network. Then use the steps mentioned on the below link to access interface
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Factory-Reset
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Web-Manager-Access
In this case we would suggest you to perform hard reset on the modem. But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network. Then use the steps mentioned on the below link to access interface
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Factory-Reset
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Web-Manager-Access
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