During the night the wifi stopped working. The modem is currently blinking blue. There's only one light on this model. It attempts to connect but says "connected no Internet".
Solved
Wi-Fi connected without internet on G34
- The Many
Best answer by SURFboard Moderator
Hello jprice
If there is no internet on WIFI and the modem light is blinking blue you can perform hard reset on the modem to configure the device, But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network. Perform hard reset on the modem then connect to the modem default WIFI network and check for the internet if still you are unable to access internet using WIFI you can try re provisioning modem to get internet back. Please follow the steps mentioned on the below link to reset modem.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Factory-Reset
- Wi-Fi Warriors
- 3615 replies
- Answer
Hello jprice
If there is no internet on WIFI and the modem light is blinking blue you can perform hard reset on the modem to configure the device, But after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network. Perform hard reset on the modem then connect to the modem default WIFI network and check for the internet if still you are unable to access internet using WIFI you can try re provisioning modem to get internet back. Please follow the steps mentioned on the below link to reset modem.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Factory-Reset
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