Skip to main content
Question

g 36 captcha issues on android app

  • February 7, 2024
  • 1 reply
  • 108 views

Hi Arris, 

I am trying to set up the android app and trying to connect to the modem. But the captcha always says incorrect captcha, though the correct characters were entered. I repeated this step atleast 30 times before giving up. 

Is this an app issue on andoird.

Please don't insult your self any more by replying " enter correct captcha it should resolve the issue ". I can upload a video if needed to show your superior app in action.

 

 

This topic has been closed for comments

Forum|alt.badge.img+42

In this case we would suggest you to try uninstall the app and restart the modem for a minute then install the app on different device to setup. Please let us know the status when trying on different device.

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings