I have a new G36 with spectrum as service provider : I recently spoke to spectrum for the reason of slow speeds and continually intermittent connection. I have 1000 mbps and 6 month ago I had spectrum come to my house run a new line inside and out side . Can I get a solution for this I dint find any other way to contact you for service and spectrum blame the issue on my modem . Thank you
Solved
G36- Slow/intermittent internet connection
Best answer by SURFboard Moderator
Are you facing intermittent and slow speed issue on direct connection or only with WIFI connected devices?
You can reach out to arris.com/consumersupport for more assistance.
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