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Unable to setup Surfboard app - G34

  • March 10, 2024
  • 1 reply
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D
The Many
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Cannot get past security check. I put characters in exactly the way they look and it still says incorrect, no matter how many times I do it.

Best answer by SURFboard Moderator

In this case we would suggest you to uninstall the app and perform hard reset on the modem then after modem reboots install the app and setup. 

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

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S
Wi-Fi Warriors
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In this case we would suggest you to uninstall the app and perform hard reset on the modem then after modem reboots install the app and setup. 

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

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