My modem wont do a hard reset. Or any kinda of rest. It's stuck on sold green. Luckily I have my old modem still. This modem. Not even a year old yet
Solved
arris G36 stoped working stuck on sold green
- The Many
- 3 replies
Best answer by SURFboard Moderator
Are you able to see the network name of G36 to connect to the modem wifi network or accessing modem GUI. If that is not working and still Green light on the modem even after resetting modem for 30 secs then to proceed further on this case we would suggest you to reach to Arris.com/consumersupport for further assistance if the modem is under warranty.
This topic has been closed for comments
- Wi-Fi Warriors
- 3633 replies
- Answer
Are you able to see the network name of G36 to connect to the modem wifi network or accessing modem GUI. If that is not working and still Green light on the modem even after resetting modem for 30 secs then to proceed further on this case we would suggest you to reach to Arris.com/consumersupport for further assistance if the modem is under warranty.
Most helpful members this week
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.