Forgot forgot password
Solved
Forget password on arris G36
- The Many
Best answer by SURFboard Moderator
If you've forgotten your Wi-Fi password, there are two ways to retrieve or reset it:
-
Check via the GUI Web Portal:
Connect your computer to the modem using an Ethernet cable. Then, access the GUI web portal by entering 192.168.0.1in your browser's address bar. From there, you can view or update your Wi-Fi settings, including the password. -
Factory Reset the Modem:
If you’re unable to log in, you can perform a factory reset on the modem. This will restore all settings to default, including the Wi-Fi name and password. You can then reconnect to the Wi-Fi using the default Wi-Fi credentials printed on the sticker at the bottom of the modem.
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- Wi-Fi Warriors
- 3749 replies
- Answer
If you've forgotten your Wi-Fi password, there are two ways to retrieve or reset it:
-
Check via the GUI Web Portal:
Connect your computer to the modem using an Ethernet cable. Then, access the GUI web portal by entering 192.168.0.1in your browser's address bar. From there, you can view or update your Wi-Fi settings, including the password. -
Factory Reset the Modem:
If you’re unable to log in, you can perform a factory reset on the modem. This will restore all settings to default, including the Wi-Fi name and password. You can then reconnect to the Wi-Fi using the default Wi-Fi credentials printed on the sticker at the bottom of the modem.
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