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G36

  • August 8, 2025
  • 1 reply
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Constant Orange LED light 

Best answer by SURFboard Moderator

If only the amber light is on for more than 5 mins, try switching to a different power outlet. If possible, use an alternate power cable.
Also, check if your Wi-Fi network names are showing up (broadcasting).

If the issue continues, perform a factory reset on your device.

For further help, you can reach out to our support team by visiting www.arris.com/consumersupport.

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+42

If only the amber light is on for more than 5 mins, try switching to a different power outlet. If possible, use an alternate power cable.
Also, check if your Wi-Fi network names are showing up (broadcasting).

If the issue continues, perform a factory reset on your device.

For further help, you can reach out to our support team by visiting www.arris.com/consumersupport.