Rebooted, reset, and still orange. Tried direct connection via lab and the IP won't resolve for me to further troubleshoot. Suggestions? Need it back up ASAP as I work from home.
Solved
G34 solid orange
- The Many
Best answer by SURFboard Moderator
We recommend trying a different power cord and plugging the gateway into a different outlet.
If the LED light remains solid orange, please check whether the Wi-Fi networks are being broadcast.
Since you’ve already performed a factory reset, we suggest reaching out to our support team for further assistance by visiting www.arris.com/consumersupport.
This topic has been closed for replies.
- Wi-Fi Warriors
- Answer
We recommend trying a different power cord and plugging the gateway into a different outlet.
If the LED light remains solid orange, please check whether the Wi-Fi networks are being broadcast.
Since you’ve already performed a factory reset, we suggest reaching out to our support team for further assistance by visiting www.arris.com/consumersupport.
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