Can anyone do me a solid and provide a step by step on aquiring and installing new firmware? My research hasn’t really done me any good. thanks in advance!
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Firmware Update for the G36 HowTo
- The Many
Best answer by SURFboard Moderator
The service provider must distribute firmware updates to cable modem devices. ARRIS develops the software update and makes it available to service providers. The service providers qualify, test, and distribute the software update to devices on their network. It has limited control or visibility on distribution by the service providers.
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- The Many
- 6 replies
I have a G36, and I also researched ways to update the firmware. Never found an answer, so I presume its not something that can be done (or that Arris wants done) at the user level. I had numerous persistent issues with this gateway and hoped firmware updates would resolve them. It has worked properly maybe 50% of the time I’ve owned it, which is 11 months.
- Wi-Fi Warriors
- 3633 replies
- Answer
The service provider must distribute firmware updates to cable modem devices. ARRIS develops the software update and makes it available to service providers. The service providers qualify, test, and distribute the software update to devices on their network. It has limited control or visibility on distribution by the service providers.
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