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change factory password on G20

  • February 1, 2025
  • 2 replies
  • 124 views
T
The Many
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how do I personalize the password for my Arris SurfBoard?

Best answer by SURFboard Moderator

You can change the network credentials both ways, 

 

The first option is through the SURFboard Central app. By setting up the app, you can easily change the Wi-Fi name and password.

Please find the link below, where you can follow the steps to set up the SURFboard Central app and update the Wi-Fi name and password.

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Changing-the-Wi-Fi-Name-Password

 

The other option is as ​@plemans suggested through the web-based interface (GUI), where you can also change the Wi-Fi name and password.

http://arris.force.com/consumers/articles/General_FAQs/G18-G20-Changing-the-Wi-Fi-Name-and-Password

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2 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2261 replies
  • February 2, 2025

here’s the guide on how to change it. 

https://arris.my.salesforce-sites.com/consumers/articles/General_FAQs/G18-G20-Changing-the-Wi-Fi-Name-and-Password/

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
S
Wi-Fi Warriors
Forum|alt.badge.img+42

You can change the network credentials both ways, 

 

The first option is through the SURFboard Central app. By setting up the app, you can easily change the Wi-Fi name and password.

Please find the link below, where you can follow the steps to set up the SURFboard Central app and update the Wi-Fi name and password.

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Changing-the-Wi-Fi-Name-Password

 

The other option is as ​@plemans suggested through the web-based interface (GUI), where you can also change the Wi-Fi name and password.

http://arris.force.com/consumers/articles/General_FAQs/G18-G20-Changing-the-Wi-Fi-Name-and-Password

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