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Modem not turning on ARRIS SURFboard SBG8300

8 months ago
July 21, 2024
1 reply
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Airway911
The Many

ARRIS SURFboard SBG8300
My modem is not powering on when plugged in. No lights come on. Other devices plugged into the same outlet are working properly. I tried removing and replacing the power supply several times. I have tried another outlet with no success.

Best answer by SURFboard Moderator

In this case we would suggest you to reach out to Arris.com/consumersupport for further assistance if the modem is under warranty.

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SURFboard Moderator
Wi-Fi Warriors
3594 replies
Answer
8 months ago
July 24, 2024

In this case we would suggest you to reach out to Arris.com/consumersupport for further assistance if the modem is under warranty.

SURFboard Community Moderator Team

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ARRIS SURFboard SBG8300My modem is not powering on when plugged in. No lights come on. Other devices plugged into the same outlet are working properly. I tried removing and replacing the power supply several times. I have tried another outlet with no success.

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ARRIS SURFboard SBG8300
My modem is not powering on when plugged in. No lights come on. Other devices plugged into the same outlet are working properly. I tried removing and replacing the power supply several times. I have tried another outlet with no success.