I am experiencing unstable internet due lights on my modem went off and back after a while.
Solved
SBG7600AC2 all LED LIGHTS TURNS OFF AND ON
- The Many
- 1 reply
Best answer by SURFboard Moderator
Hello olusola09
As you also mentioned co-axial cable and lines connections are fine .
This is a gateway device , which is a combination of modem and router , we need to check the values of downstream power/snr and upstream power values which is the cable signal levels
To check on it follow the link below:
http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Cable-Signal-Levels
Do screen share the values so, we can understand the issue better .
This topic has been closed for comments
+41- Juggernaut
- 2266 replies
Usually tends to indicate a line issue.
did you check all the coax connections?
Or check with the isp?
- The Many
- 1 reply
I connections are ok. but still i experience this issue at morning time. Thanks
- Wi-Fi Warriors
- 3642 replies
- Answer
Hello olusola09
As you also mentioned co-axial cable and lines connections are fine .
This is a gateway device , which is a combination of modem and router , we need to check the values of downstream power/snr and upstream power values which is the cable signal levels
To check on it follow the link below:
http://arris.force.com/consumers/articles/General_FAQs/SBG7600AC2-Cable-Signal-Levels
Do screen share the values so, we can understand the issue better .
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