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Question

SBG7400AC2 initial setup

  • July 3, 2025
  • 1 reply
  • 18 views

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I am attempting to setup a SBG7400AC2. Upon connecting the coax and power, the send/receive light continuously flashes and never turns solid as mention in the setup instructions. I thought this was because a firmware update is being performed, however, the update never seems to be completed as the light never stops flashing. What do I need to do to get the send/receive light to go solid?

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1 reply

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Could you please provide us with your subscribed internet speed plan? Also, make sure that the gateway is connected to an active coaxial connection. If the Send/Receive lights are blinking, it indicates that there is no proper signal being transmitted from your provider.

Have you contacted your internet service provider to activate the gateway?

 


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