I have the very new Arris W6U Wi-Fi 6E AP. When I attempt to download the new firmware, it says after the download that the firmware file is incorrect. This file is supposed to come directly from Arris, so I am wondering why the W6U unit is downloading the incorrect firmware?
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W6U Wifi 6E AP has wrong firmware when attempting to update
Best answer by plemans
Sorry, without one to compare with and without anything on the support site for firmware, a bit limited in what I can see. Maybe a mod on here will chime in if they have any other info. I couldn’t even find any info on the firmware (even reviews) version.
Otherwise, you might just be stuck sitting on that one for a bit.
You could try factory resetting it but I doubt that’ll change much.
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