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Question

Activating the new modem

L
The Many
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I just purchased an ARRIS SB8200 Surf Board modem and having trouble activating.  To activate, I have two choices….Scan the QR Code or do it manually.  There is no QR Code and when I try manually...it does not recognize my wi-fi password.

Is there a way to get the QR Code for the SB8200?

 

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3 replies

plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2253 replies
  • April 15, 2023

You can call the ISP and give them the mac address to activate it. 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
N
Rockstar!
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  • NetopiaRockstar!
  • Rockstar!
  • 271 replies
  • April 17, 2023

The SB8200 doesn’t have Wi-Fi, it’s just a cable modem.  If you’re using SURFboard Central app, you’ll have to select SB8200 model for the correct guided assistance for modem activation and registration.

Current Setup: Sonic Fiber > G54
Z
The Many
  • ZipwizThe Many
  • The Many
  • 1 reply
  • April 22, 2023
lcdrdan wrote:

I just purchased an ARRIS SB8200 Surf Board modem and having trouble activating.  To activate, I have two choices….Scan the QR Code or do it manually.  There is no QR Code and when I try manually...it does not recognize my wi-fi password.

Is there a way to get the QR Code for the SB8200?

 

I had to call my ISP, TOOK THEM ABOUT 30 SECONDS.

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