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can i upgrade my sbg6900-AC to the new 3.1

  • January 18, 2023
  • 2 replies
  • 445 views
sensorship
The Many
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can i upgrade my sbg6900-AC to the new 3.1? my cable company is changing their network to 3.1 and  sent me a new modem which i don’t want.. can i upgrade my current surfboard to accept 3.1? thanks

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    • NetopiaRockstar!
    • Rockstar!
    • January 19, 2023

    The hardware in the SBG6900-AC only supports DOCSIS 3.0 and earlier.  It cannot be converted to D3.1 with firmware update.   

     

    You’ll need to replace your SBG6900-AC with DOCSIS 3.1 model like SBG8300, G34, or G35.  

    Current Setup: Sonic Fiber > G54
    J
    The Many
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    • jim15024The Many
    • The Many
    • January 25, 2023

    Your DOCSIS 3.0 unit should still work with your cable company if you don’t want to upgrade

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