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Compatibility with Ooma Telo

  • October 3, 2025
  • 1 reply
  • 14 views

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I’m looking for a combo modem and router to replace an ARRIS TG1672G that I have from Spectrum. They say I need to upgrade my equipment but no longer offer any combo devices. I need the combo due to very limited space on my desk. My Ooma Telo currently connects directly to the TG1672G with a ribbon style ethernet cable. I’ve looked at the G18, G20 and G34 “Wi-Fi Cable Modems” on the surfboard website but under “Digital Voice Service Capability” they all say “NO”. I interpret this as meaning I couldn’t use the Ooma Telo with any of them. Am I correct or just misunderstanding the terminology? I believe Ooma Telo varies from other VoIP services like Spectrum’s own service, I certainly don’t understand the technical aspects of either. If a moderator or other in the know person could clarify this for me it will be very much appreciated. Thank You!

Best answer by SURFboard Moderator

We regret to inform you that, unfortunately, both the G18 and G34 models do not support VOIP functionality.

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1 reply

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We regret to inform you that, unfortunately, both the G18 and G34 models do not support VOIP functionality.