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DG3450 User Manual?

  • October 11, 2022
  • 2 replies
  • 2458 views

I am looking for a full user manual for the DG3450 Digital Gateway Modem -- which my cable provider/ISP (Sparklight) just installed in my house. I have searched every nook and cranny of the ARRIS web site and there is no reference to the model number. On the web there is exists draft copies of a User Guide but it does not cover topics like Port Forwarding or DynamicDNS setup. Someone at ARRIS must know about this product.

Best answer by SURFboard Moderator

Hello satuthill

This model that you have here is meant to be distributed by service providers, meaning that they will provide the Technical Support to it. Having said that, this will be the reason why there isn’t much information about it or even manuals. I did a Google search too to try to find something but ended up with the same results as you.

Now, I can’t assure you this will work the same way but you might want to take a look on how to do this on similar products. Here’s an example:

https://arris.secure.force.com/consumers/articles/General_FAQs/SBG10-Port-Forwarding-Setup

Again, the steps might not be the exact same ones but it could help. 

 

My best recommendation would be to ask your ISP if they could give you a hand on doing that before trying that.

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2 replies

plemans
Juggernaut
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  • Juggernaut
  • 2261 replies
  • October 12, 2022

Thats about all I could find as well was the draft copy without much info. 

Maybe @SURFboard_Moderator can help


Forum|alt.badge.img+42

Hello satuthill

This model that you have here is meant to be distributed by service providers, meaning that they will provide the Technical Support to it. Having said that, this will be the reason why there isn’t much information about it or even manuals. I did a Google search too to try to find something but ended up with the same results as you.

Now, I can’t assure you this will work the same way but you might want to take a look on how to do this on similar products. Here’s an example:

https://arris.secure.force.com/consumers/articles/General_FAQs/SBG10-Port-Forwarding-Setup

Again, the steps might not be the exact same ones but it could help. 

 

My best recommendation would be to ask your ISP if they could give you a hand on doing that before trying that.


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