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I reset my arris touchstone gateway 3270a

  • 2 August 2023
  • 1 reply
  • 196 views

model 3270a has been reset 2 times and I cannot access the modem. I cannot set wifi with the code provided, Right now I am frustrated and at a loss of what to do.

 

The product model number DG3270A which is an ARRIS Touchstone®️ DG3270A Cable Gateway -

Follow the below steps for a proper “Reset”:

  1. Make sure the router is ON
  2. Find a small hole at the back of the router. That is the Reset hole
  3. Get a straightened paperclip, a push pin, or anything pointy and thin.
  4. Push the Reset hole in for at least 10-15 seconds.
  5. Wait for the router to reboot and reconnect.

Make sure the default Wi-Fi password is entered without any space/ try with upper case or lower case (if alphabets are there in the password )