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Modem Arris DG3270A Admin account

  • September 11, 2025
  • 3 replies
  • 57 views

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Good morning,

I am using modem Arris DG3270A

I am trying to change my Wi-Fi password by logging into the admin panel at 192.168.0.1, but I don’t know the login credentials. I already tried admin/admin and admin/password, but neither worked. Could you please tell me what the default account credentials you usually set up are? I already contacted my internet provider, and they told me I need to reach out to the manufacturer.

Best answer by SURFboard Moderator

ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

This topic has been closed for replies.

3 replies

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ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.


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  • Author
  • The Many
  • September 11, 2025

They told me to contact you, and now you are telling me to contact them again.


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We apologize for the inconvenience.
Unfortunately, we do not have any information about this product, which limits our ability to assist you further.
If the modem was provided by your internet service provider, we recommend reaching out to them directly for support.
However, if you purchased the modem independently, you may be able to find product details and troubleshooting steps by browsing online resources.