Hello…I have an Arris Surfboard SBG6700-AC router that I am trying to use with a Spectrum modem. It does not seem to be communicating with the modem and Spectrum Tech support confirmed this was the issue. Is there anything I can do to make this happen? Any help would be greatly appreciated.
Thank you.
Page 1 / 1
The SBG6700 is a modem/router combo device. it doesn’t have a router only mode.
You could have your ISP just activate it by itself without the modem they provide.
Login to the community
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.