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We have router model SBG6700-AC.

All of a sudden our phones will not connect to router. Our computer will. Phones are saying incorrect password but password has not been changed. Same phones also

Is the computer connected over wireless or wired? 

Did you log into the router to confirm the ssid/password? It wouldn’t be the first time a combo device was reset back to factory

I had computer directly connected.

This was a router our daughter gave us a few years ago. Not even sure how to login to router.

here’s the manual that will go over access it. 

https://www.gditechnology.com/manuals/Arris%20SBG6700_User%20Guide.pdf

Its a fairly old modem/router (8 years). Could be coming up on end of life or just getting sketchy. Might be way your daughter gave it toyou

Thank you. I will try to access via manual instructions.  

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