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Request generic firmware for VAP4641

  • November 10, 2025
  • 1 reply
  • 13 views

I have a device model ARRIS VAP4641 (Hostname: VAP4641‑9cf2) with software version: 08.03.017.07.

This device was originally provided by the ISP TIGO Guatemala, but it is now my personal property. I wish to use it as a WiFi access point or repeater in my home network.  

I have accessed the web interface, but in the “Wireless Interface” section, the option shows *none*, preventing me from enabling the normal WiFi radios.

I kindly request that you provide the compatible generic (retail) firmware for the VAP4641 model that allows reactivating the WiFi functions (2.4 GHz and 5 GHz) and configuring SSID/password, ideally version 08.02.xxx or equivalent “GA‑Generic.”

Device information:

- Model: VAP4641  

- Current software version: 08.03.017.07 

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1 reply

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ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products.