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Require Wi-Fi Password

  • July 22, 2023
  • 1 reply
  • 74 views

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How May I reset my wifi key? 
 

Best answer by SURFboard Moderator

 

Hi FrancoWide,

Most of the gateway products as got their own default Wi-Fi Name and Password which will be located at the bottom/side of the gateway.

It looks like you want to “Reset” the Wi-Fi Key.

Reset is done when our customer forgets their Wi-Fi Customized password so in that case we recommend going for a “Reset” where it will automatically go for the default name and password, so customers can easily sign in.

To do a Reset click on the below link:

http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Factory-Reset

Also, do mention the product's model number so we can provide the appropriate Reset link. 

Let us know if this helps.

This topic has been closed for replies.

1 reply

Forum|alt.badge.img+42

 

Hi FrancoWide,

Most of the gateway products as got their own default Wi-Fi Name and Password which will be located at the bottom/side of the gateway.

It looks like you want to “Reset” the Wi-Fi Key.

Reset is done when our customer forgets their Wi-Fi Customized password so in that case we recommend going for a “Reset” where it will automatically go for the default name and password, so customers can easily sign in.

To do a Reset click on the below link:

http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Factory-Reset

Also, do mention the product's model number so we can provide the appropriate Reset link. 

Let us know if this helps.