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I can’t remember my old wifi password.  Can come someone walk me through the process of resetting this?  It would be much appreciated.  Thanks in advance!

Hello yhv167

                     SBG6580-2 is a gateway which is the combination of modem and router so if you forgot the Wi-Fi credentials you can login to the modem interface on any device connected to modem Wi-Fi or using direct connection to avoid interruption on the network connection. Because, after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network. If still you need to reset modem to use the default Wi-Fi credentials mentioned on the modem label you can follow the steps mentioned on the link below

                   http://arris.force.com/consumers/articles/General_FAQs/SBG6580-2-Factory-Reset

Let us know if this helps

Hello yhv167

                     SBG6580-2 is a gateway which is the combination of modem and router so if you forgot the Wi-Fi credentials you can login to the modem interface on any device connected to modem Wi-Fi or using direct connection to avoid interruption on the network connection. Because, after resetting the modem will go to default setup any custom settings will be removed so use the default network name and password to connect to your network. If still you need to reset modem to use the default Wi-Fi credentials mentioned on the modem label you can follow the steps mentioned on the link below

                   http://arris.force.com/consumers/articles/General_FAQs/SBG6580-2-Factory-Reset

Let us know if this helps

Thank you so much for taking the time to help me.  I really appreciate it!

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