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Router suddenly not reconizing MAC number of tablet

  • September 18, 2022
  • 2 replies
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J
The Many

A tablet purchased a couple of months ago would not connect to the Aris Router reliably until I reserved an IP for it.  Since then I have twice had to change the reserved IP to  get it to connect because the Router sees the MAC address of the tablet as an unknown despite the fact that it corresponds to the reserved IP address.  Can anybody make snes of this?

Best answer by Netopia

@James LM It would also be good to know  the model and FW of your router that is having this issue.  If the tablet is unable to maintain wireless connection with the router, IP reservation wouldn’t help.  It may take time for router to recognize the device name.  

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    2 replies

    plemans
    Juggernaut
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    • plemansJuggernaut
    • Juggernaut
    • 2253 replies
    • September 19, 2022

    Is the tablet an iOS device? If so, disable private mac/ip address feature on it. Also disable icloud relay

    Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps
    N
    Rockstar!
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    • NetopiaRockstar!
    • Rockstar!
    • 271 replies
    • Answer
    • September 28, 2022

    @James LM It would also be good to know  the model and FW of your router that is having this issue.  If the tablet is unable to maintain wireless connection with the router, IP reservation wouldn’t help.  It may take time for router to recognize the device name.  

    Current Setup: Sonic Fiber > G54
    J
    1 person likes this
    • J
      James LM

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