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I have an Arris Surfboard SBG6580. It stopped working randomly. I have unplugged it. I have reset it. I have replaced all cables. When I plug it in the lights on the front flash once and disappear and all you can see is a faint wireless connection icon. The lights on the back are all on. What is going on?

As per the Led light status, the modem looks defective, for a warranty claim contact arris.com/consumersupport for further assistance. 

 


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