I am using an Arris (Motorolla) Surfboard SBG6700-AC Cable Modem with Xfinity (Comcast) Wired Ethernet Connection on an HP 8300 All-In-One PC . I am using Ubuntu Linux Version 20.04 LTS. My problem is I that I am unable to log into the Modem (192.168.0.1) with the Default user name and password combination(s), (User Name: “admin” Password: “password”) or the Alternate Combination of (User Name: “admin” Password: Wi-Fi Security Key on Label on Bottom of Cable Modem).
I am attempting to Reset the Wi-Fi Credentials on this Cable Modem so as to enable Wi-Fi Access to my other computer(s) and to my Android Cell Phone.
In addition, my attempt to Complete a Factory Reset on this Arris Cable Modem was unsuccessful.
Any Help or Guidance is greatly appreciated.
Regards,
imgeek
