unable to connect tv on modem

  • 15 May 2024
  • 1 reply


I am not able to connect my television to the router/modem even though it is online.

The screen on the tv shows that it is not able to find the AP? I did not have this problem

when I used my equipment from Xfinity. How do I get a port of access? Thank you

This topic has been closed for comments

1 reply

Userlevel 5
Badge +41

To assist you further on this issue could you please help us with your Arris modem model number.