Question

unable to connect Wi-Fi after setup the modem

  • 8 June 2024
  • 1 reply
  • 22 views

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Arris modem has all the blue lights lit up. Everything is plugged in correctly. No issues with my service provider. I cannot activate the modem to my service provider xfinity. Wifi will not connect after following all the steps.


1 reply

Userlevel 5
Badge +41

In this case to check and assist you on this further could you please help us with the modem model number and also the name of your internet service provider.

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