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Unable to login the GUI surfboard SBG6580

  • November 3, 2023
  • 2 replies
  • 253 views

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Hi! Having issues logging into router/modem.Tried resetting which is supposed to take back to factory settings which would be admin & password but still no luck.Any help would be greatly appreciated.

Thanks

Kyle

Best answer by SURFboard Moderator

Since your are unable to login the GUI page, let me suggest you the default credentials. USERNAME is admin and PASSWORD is password.

If it shown as invalid credentials, factory reset the modem once and try to login again with default credentials.

To perform factory reset, find the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SBG6580-2-Factory-Reset

This topic has been closed for replies.

2 replies

plemans
Juggernaut
Forum|alt.badge.img+41
  • Juggernaut
  • November 3, 2023

what error are you getting? 

the password might be the last 8 of the serial number


Forum|alt.badge.img+42

Since your are unable to login the GUI page, let me suggest you the default credentials. USERNAME is admin and PASSWORD is password.

If it shown as invalid credentials, factory reset the modem once and try to login again with default credentials.

To perform factory reset, find the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SBG6580-2-Factory-Reset