Solved

Can't access GUI web portal, shown as invalid password on TG2482A

  • 20 March 2024
  • 1 reply
  • 71 views

Badge

Hi, I'm trying to change my Wi-Fi password, and whenever I try to login, it says "invalid username". I haven't accesed to gateway and I already did 2 factor y resets o my router, but it keeps saying the same. Any idea? I already usted the factory u/n and passw from instructions. 

icon

Best answer by SURFboard Moderator 21 March 2024, 18:28

View original

This topic has been closed for comments

1 reply

Userlevel 5
Badge +41

TG2482A is not supported by Arris. Arris supports only the retail products that are available on surfboard.com but not the ISP lease products.