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install and set up G20 modem/router without mobile app

R
The Many
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I will not have a mobile phone for downloading mobile app for installing device. How can I install device without a mobile app?

Best answer by SURFboard Moderator

 

To set up the new G20 gateway, first disconnect your previous modem from the coaxial cable and connect the new modem/router to it. Wait for the G20's LED to turn solid blue. Then, activate the gateway (modem/router) through your internet service provider by providing them with the HFC MAC ID.

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S
Wi-Fi Warriors
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To set up the new G20 gateway, first disconnect your previous modem from the coaxial cable and connect the new modem/router to it. Wait for the G20's LED to turn solid blue. Then, activate the gateway (modem/router) through your internet service provider by providing them with the HFC MAC ID.

SURFboard Community Moderator Team
R
The Many
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  • Rombus82The Many
  • Author
  • The Many
  • 1 reply
  • April 23, 2025

Thank you. I knew there had to be a way.

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