Skip to main content
Question

Arris G34 2.5ghz not working

  • January 2, 2025
  • 5 replies
  • 112 views

Forum|alt.badge.img

I bought this router/modem and got it connected with my internet provider, everything was fine until I noticed the 2.4ghz connection no longer had internet access. The 5ghz still works but I have electronics that need the 2.4ghz.

This topic has been closed for comments

Forum|alt.badge.img
  • The Many
  • January 3, 2025

I am in the same boat, all of my WYZE cameras can only connect to 2.4GHZ; trying to figure out what can be done.


Forum|alt.badge.img+42

Could you let us know whether the 2.4 GHz network is broadcasting on any of your devices?

 


It is the same with mine and it is on all my devices that the 2.4 says I. P. Configuration failure.My daughter has a table it that will not pop-up the 5G.Please tell us how to fix this so that she can get access her xbox is the same way


Forum|alt.badge.img+42
Spitfiremo64 wrote:

It is the same with mine and it is on all my devices that the 2.4 says I. P. Configuration failure.My daughter has a table it that will not pop-up the 5G.Please tell us how to fix this so that she can get access her xbox is the same way

Could you let us know the product model number to assist you further?


ARRIS Surfboard DOCSIS 3.1 Gigabit Cable Modem and AX3000 Wi-Fi 6 Router


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings