I just purchased a new g34. I am
unable to connect the device to the internet. I see the g34 on my iPhone settings and Xfinity says they see the g34. However, my settings and Xfinity both say it is not connected to internet. How do I move forward?
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You might need to subscribe to an Internet plan is compatible with G34. If you have Internet speed above 1 Gbps or their fast upload speed, the G34 won’t support it.
Could you let us know the led light status on the Wi-Fi cable modem?
Also, could you let me know whether the network name is broadcasting on the devices?
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